Our normal policy is to sell through distribution. Find your local distributor.
If you would like to speak directly with an AMS representative about buying a vendor, visit our contact page.
Yes, to a certain extent. The tray configuration and styling of AMS vendors can be customized. However, we only offer certain size widths and depths. All vendors are 72” tall.
The distributor, from whom the vendor was purchased should be your first line of service. This is true for both parts and warranties.
In this case your local distributor is the best choice. Find your local distributor.
AMS vendors have a factory warranty of three years or less depending on the part. The warranty applies to the original purchaser only (most likely a distributor). Most distributors offer the factory warranty, BUT ARE NOT UNDER ANY OBLIGATION TO DO SO.
Parts must be purchased from a distributor. AMS can drop ship parts directly, but the order and billing must go through a distributor.
AMS is represented all over the world. Find your international distributor.
Service and Parts manuals are available for download.
If you have additional questions please contact your AMS Regional Sales Manager or AMS at (304) 725-6921.